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AND YOU NO (LONGER) RECEIVE OUR PRODUCTS ?

YOU´RE WELCOME TO CONTACT US DIRECTLY HERE IF YOUR COSMETIC INSTITUTE, WHICH YOU ARE CURRENTLY VISITING OR HAVE VISITED IN THE PAST, CAN NO LONGER OFFER YOU YOUR PHANEN PRODUCTS.

THIS MAY BE THE CASE, FOR EXAMPLE, IF OUR DELIVERY TO THE INSTITUTE HAS BEEN DISCONTINUED FOR CERTAIN REASONS, IF YOU CAN NO LONGER SHOP THERE DUE TO A MOVE TO ANOTHER CITY – OR IF, FOR OTHER REASONS, YOU NO LONGER WISH TO CONTINUE PURCHASING THROUGH YOUR INSTITUTE.

IF A PURCHASE THROUGH ANOTHER COSMETIC INSTITUTE IS NOT POSSIBLE, WE WILL, OF COURSE, PROVIDE YOU WITH DIRECT ACCESS TO OUR SHOP WITHOUT DELAY.

AS A LOYAL CUSTOMER, WE WILL ALSO GENERATE A SPECIAL DISCOUNT CODE FOR YOU. PLEASE ALSO PROVIDE US WITH A PHONE NUMBER VIA THE FORM SO THAT WE CAN CONTACT YOU PERSONALLY IF NECESSARY.